All posts by Angela

City of Frisco – Waste Questions

Good morning All

Environmental Services has received many calls recently and wanted to provide answers to the commonly asked questions. Here are some responses that you and your residents may find helpful along with their contact information.

Please take some time to pass along.


Please remember that tree limbs hanging over the edge of property into the street/alleyway must be trimmed to allow 14 feet of clearance for trash/recycling trucks and emergency vehicles to get through (according to City Ordinance International Fire Code 08-04-39). Progressive Waste Solutions has new trucks that are slightly taller than CWD’s old trucks, and so limbs may need to be trimmed so they do not impede weekly service. Trimmed limbs may be set out for weekly yard waste pickup as long as they follow city set-out guidelines (3 feet in length, bundled with rope or twine, bundles weigh less than 30 lbs).


City crews are collecting yard waste from now until August 1, when Progressive will have resources available to take over weekly yard waste collection. After August 1, yard waste will be collected on your regular service day alongside trash and recycling. If your yard waste is missed, please call 972-292-5900 or email us at ENVIRONMENTALSERVICES@FRISCOTEXAS.GOV. We will do our best to make sure it is collected.


If your home still has one or more of the old CWD carts, you may bring them to our Environmental Collection Center at 6616 Walnut Street. You may also call or email us to report your old carts. We will do our best to have them collected in a timely manner, although it may take several days. Since CWD’s contract was terminated early, we now have city crews working very hard to collect these carts from neighborhoods each week. We ask that you please leave these carts out empty and at the edge of your property every day, so that when the crews come around to collect them, yours are not missed.


Your call may go to voicemail when you call in, but please do not be discouraged. Our small staff has been receiving thousands of calls each day. To help us help you, please leave your name, complete address, call back number and a brief description of your issue in the voicemail. We try to provide each resident with a return call, but if you do not receive one please rest assured that we have generated a service request with your information and passed it on to Progressive.



Chris Leonard

Neighborhood Services Coordinator

Development Services


Calloway’s July Yard of the Month Honors

Congrats to Hillcrest Estates 121 Residents of 3701 Rustic Ridge for Calloway’s July Yard of the Month Honors! They will receive a $25 Calloway’s Gift Card. If you would like to nominate  a neighbor’s yard or your own, please email us at hillcresthoa@

Timely Tips for July Gardeners at Calloway’s and Cornelius Nursery:

Gardening activities usually slowdown in the summertime as the temperature continues to climb into the 90’s and beyond. July is often a very dry month and can be very hot. New garden projects are not usually started but there are always maintenance chores to do. The best time to do any kind of gardening or maintenance is in early morning or late in the day after supper.

Proper watering is essential to keep plants healthy. It is best to water as deeply and infrequently as possible, as opposed to frequent light sprinklings. This will encourage a deeper root system that can take advantage of water stored in the soil.

One of the best strategies for getting shrubs and young trees through summertime dry spells is to apply a thick layer of mulch over the root systems of plants. Mulches break down over time, so if it has been awhile since you’ve mulched, check all the plants in your yard. A three to four inch layer will prevent most evaporation from the soil and lower the soil temperature in the root zone, reducing stress on the root system.

July is a great time to prepare and plant your Fall vegetable garden! Did you know that many Fall-grown vegetables have better flavor? Since the days are getting shorter many vegetable crops store more sugar and have better flavor than Spring grown corps. Vegetables for a Fall garden include Tomatoes, Peppers, Snap Beans, Broccoli, Brussels Sprouts, Cabbage, Carrots and Lettuce. Keep your garden well watered until Fall begins. Drip irrigation combined with mulch is an excellent way to maintain high quality vegetables plants. Soaker hoses can be used to provide this water supply for your garden.

Wanting to add some summer color; Marigolds, Cosmos, Vinca, Zinnias, Purslane and Portulaca all do well in the summer heat. Marigolds planted in late summer and carried over into fall tend to have brighter colors than Spring-planted Marigolds. Pinch back and fertilize Chrysanthemums this month to promote new growth and more flowers.

Water plants in containers and hanging baskets more frequently in the summer to keep them from drying out. This can leach out plant nutrients from the soil, so use a water-soluble fertilizer regularly to keep your plants growing and healthy.

Free Clinics at your nearest Calloway’s or Cornelius Nursery!

Saturday, July 5: Forget the Grocery – How to Grow Delicious Tomatoes for Fall (10:15 a.m.) Selection of the right varieties is the key to success.

Saturday, July 12: Birding Basics – Creating a Bird Friendly Backyard (10:15 a.m.)

A bird-friendly landscape should fulfill all of a wild bird’s basic needs – food, shelter, water and nesting sites.

Calloway’s June Yard of the Month Honors – 10809 Turtle Creek

Congrats to Hillcrest Estates 121 residents of 10809 Turtle Creek  for  Calloway’s June Yard of the Month Honors. They will receive a $25 gift card from Calloway’s Nursery. If you would like to nominate a neighbor’s yard or your own, email us at aggieang@hotmail.comDSC_0420

Timely Tips for June Gardeners:

It’s getting hotter and summer time activities are getting into full swing. June brings both the opportunity to plant summer color, and the routine garden maintenance of mowing and weeding.
Keep up with the mowing so you don’t have to bag the clippings. Mow every 5 to 6 days instead of every 7 to 10 days and let the clippings fall back into the lawn recycles nutrients but does not promote thatch. Keep the mower blade sharpened.

Mulching is the best way to conserve moisture in the landscape. A three to four inch layer over the root zone retains moisture, keeps the soil cooler and helps prevent weeds.
June is a great month for setting out colorful summer annuals. Marigolds, Salvia, Petunias, Verbena, Cockscombs and Celosia are great in sunny locations. Color for the shady areas includes Caladiums, Coleus, Impatiens and Begonias.
Make your landscape a bird-friendly one by fulfill all of a wild bird’s basic needs, food, shelter, water and nesting sites. The best types of plants to use to attract local birds are the plants they are most familiar with. Native landscaping uses local and regional trees, shrubs, flowers and grasses, and those are the same plants that birds recognize as rich food sources and appropriate shelter.

Free Clinics at your nearest Calloway’s or Cornelius Nursery!

Saturday, June 21: Summer Lawncare: Everything You Need to Know – (10:15 a.m.)
If visions of running barefoot through thick green lawns are in your thoughts, join the experts and learn how to make that dream a reality.

Saturday, June 28: Heat-Thriving and Colorful Plants – (10:15 a.m.)
It’s time to freshen up those inspired spaces – just in time for the upcoming holiday.

City of Frisco -Stage 3 water restrictions modified – June 29th



(June 3, 2014) At the urging of the North Texas Municipal Water District (NTMWD), the City of Frisco will limit outdoor watering using automatic sprinkler systems to once every two weeks on residents’ designated trash days beginning June 29. Click here for a watering schedule map. The Frisco City Council voted unanimously to modify the city’s Stage 3 requirements at a ‘Special Call’ meeting June 7.

“Council carefully and thoughtfully considered the long-term needs of Frisco and the region in instituting these modifications, “said Mayor Maher Maso. “Water conservation is a regional, state and national issue. Our area lakes are experiencing historic lows. There’s no question, Frisco has been on the leading edge of implementing successful water conservation programs. But we need to do even more during the upcoming, critical summer months in order for all of us in the district (NTMWD) to avoid Stage 4.”

“We’re (NTMWD member cities) at a critical stage due to the extremely low level of Lake Lavon going into the summer,” said George Purefoy, City Manager. “Therefore, it’s in Frisco’s best interest to enter into a program which provides the maximum effect to keep our residents, and those of other cities, committed to conservation,” said Purefoy.

On May 22, the NTMWD board members voted to extend Stage 3 watering restrictions to once every two weeks through October 31. Lavon Lake is more than 11.5 feet below normal; Lavon is more than five feet lower than it was this same time last year.

Under the modified Stage 3 restrictions, the City of Frisco is allowing residents to water turf grass and landscaping by hand up to two hours per day except between the hours of 10 a.m. – 6 p.m. ‘Smart’ irrigation systems (E.T. or Evapotranspiration controllers) must also comply with once every two week restrictions. Frisco’s existing administrative fee schedule for watering violations will remain the same.

A first-time Stage 3 violation results in immediate disconnection of the sprinkler system and a red sign being placed in the yard, noting the violation. A $25 administrative fee will be applied to the first-time violator’s next water bill. The fee may be waived if residents complete a free irrigation check-up. Additional violations result in higher fees: $50 for a second violation and $75 for a third violation, including a citation. Violators will need to call Frisco Public Works, 972-292-5800, to have their outdoor watering system ‘turned back on’.

“As we move forward with the district’s recommendation to modify our plan, one message hasn’t changed and that is, ‘turn off your automatic sprinkler systems’,” said Gary Hartwell, Director of Public Works. “During this continuing drought, we’re asking residents to please use hand-held hoses, drip systems and bubblers to water your lawns, landscaping and trees. We also encourage folks to use soaker hoses to protect their foundations.”

Recreational water toys, such as ‘slip and slides’ are allowed under the city’s modified Stage 3 restrictions. However, Hartwell reminds residents to be mindful water ‘run off’ from any property is considered a violation.

When the NTMWD requested its member cities to adopt Stage 3 restrictions last summer, the district also asked cities to reduce water consumption by 10 percent. In fact, Frisco’s has saved 1.9 billion gallons of water compared to the same 12-month period in 2012. That savings translates into a 20-percent reduction in the city’s water consumption.

“We’ve managed to save 1.9 billion gallons of water, despite our city’s growth, since Stage 3 water restrictions went into effect last summer (2013). Our residents have heard the call to water wisely. We’re proud not only have our residents help us meet the district’s goal, we’ve exceeded it. We’re very appreciative of our residents’ efforts because we, like the district, understand the need to do everything we can to avoid Stage 4 restrictions, which restricts all outdoor watering.”

Frisco long history of water conservation efforts dates back to 2002, when the city began requiring pressure reducing values on all water service connections. In 2005, Frisco mandated rain/freeze sensors on all irrigation systems. The next year (2006), Frisco required all new homes being constructed be equipped with ‘smart controller’ irrigation systems. That same year, Frisco began offering its free, residential irrigation check-ups. In 2008, the City of Frisco installed its own weather stations and rain gauges, which provide the data for staff’s weekly watering recommendations.

Frisco also invested approximately $1.6 million dollars to install water wells at Warren Sports Complex, Harold Bacchus Community Park and Frisco Commons, thus removing the city’s largest parks from the potable water system.
Frisco adopted year round water restrictions in 2009. In 2011, Frisco averaged 227 gallons per person, per day (gpcd). Last year, Frisco residents average dropped to 180 (gpcd).

‘We believe our free irrigation checkups have contributed to more residents using water wisely,” said Hartwell. “Since beginning our program in 2006, we’ve completed about 12,000 check-ups. Our licensed irrigators will look for broken or misaligned sprinkler heads. They’ll also help residents set their controllers so when it’s they’re day to water, they’re system is programmed for efficient cycling.”
The City of Frisco has three licensed irrigators on staff. To schedule a free, irrigation checkup, send an e-mail to or call 972-292-5800. Residents can also report water waste by going online .

“We want to thank our residents for understanding the challenge facing all of us (in the region) this summer,” said Mayor Maso. “With everyone’s help, we hope to improve upon our water conservation efforts and avoid Stage 4.”
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This is an official news communication from the City of Frisco, TX.


It’s Time – New Trash Carts – Tuesday, June 3rd

Progressive Waste Solutions will preplace CWD as the waste services provider in Frisco on August, 1, 2014.

Hillcrest Estates cart swap reminder 05-28-2014-1

Just one of the many benefits of this transition will be BRAND NEW TRASH AND RECYCLING CARTS for every home in our city!

Cart replacements for our neighborhood will be Tuesday,  June 3rd

Put all carts out on all your service days in June and July. If you will be out of town, ask a neighbor to help, or tell us in advance


WIN FREE TRASH SERVICE FOR ONE YEAR! All residents who follow set out rules on their cart replacement day will be entered into a drawing! 20 will win!

Hillcrest Estates 121 HOA Community Day at the BallPark – Sunday, June 8th at 2:05pm

HOA Community Day

A great  opportunity for Hillcrest Estates 121  HOA residents to join the Roughriders at Dr. Pepper BallPark on Sunday, June 8th at 2:05pm.

The Roughriders have offered Hillcrest Estates 121  residents a great price on tickets for $20, Which includes:
All your can eat hotdogs, brats, nachos,
Unlimited Dr. Pepper products
Limited edition Roughriders Hat
Playball! game program
Kids run the bases following the game

To take advantage of this great deal, contact Jessica English at 972-334-1936 or email

Deadline to order special neighborhood tickets is May 30th.

Come out and meet your neighbors while you cheer on the Roughriders!

HOA Community Day